Rudhra X Car Rental Service

Terms & Conditions

Welcome to Rudhrax Car Rental. By booking a vehicle through our website (https://rudhraxcarrental.com), you agree to comply with and be bound by the following terms and conditions:

Booking and Payment

  • All bookings are subject to vehicle availability.

  • A booking is only confirmed once the advance payment (as per the selected plan) is successfully processed via our payment gateway (Razorpay).

  • The remaining balance must be paid at the time of pickup or as specified in your booking confirmation.

Rental Requirements

  • The renter must possess a valid, original Driving License.

  • Original ID proof (Aadhar Card, PAN Card, or Voter ID) must be presented at the time of vehicle delivery.

  • Rudhrax Car Rental reserves the right to refuse service if valid documents are not provided.

Cancellation & Refund Policy

  • Cancellation 24 hours prior to booking: 100% refund will be processed.

  • Cancellation within 24 hours: No refund will be provided.

  • Refunds, if applicable, will be processed within 5-7 working days through the original payment method.

Vehicle Use & Restrictions

  • The vehicle must not be used for any illegal activities, racing, or driving under the influence of alcohol/drugs.

  • Only the authorized person mentioned in the booking/agreement is allowed to drive the vehicle.

  • Extra kilometers or extended rental hours will be charged as per the rates mentioned in the tariff card.

Damages and Insurance

  • The vehicle is provided in good condition. Any new damage, scratches, or accidents caused during the rental period will be the renter’s responsibility.

  • In case of an accident, the renter must immediately inform us and file a police report (FIR) if required.

  • The renter is liable for any traffic fines or violations occurred during the rental period.

Fuel Policy

The vehicle will be provided with a [Full/Half] tank of fuel and must be returned with the same level. If not, the fuel charges will be deducted from the security deposit.

Limitation of Liability

  • Rudhrax Car Rental is not responsible for any personal belongings left in the vehicle.

  • We are not liable for any delays caused by traffic, mechanical failure, or force majeure events.

Contact Us

If you have any questions regarding these terms, please reach out to us:

  • Email: support@rudhraxcarrental.com

  • Phone: +91-7297003610

  • Address: S-1 Opp Chatriya Yojna, Veshali Nagar, Ajmer, Rajasthan – 305004